I opened a support ticket with Kaseya, and they said to change the location of the \kworking\ folder in the VSA, but that doesn't move the \Kaseya\Klogs folder. As for connecting to clients I find that with KVNC and VNC on Kaseya that I can typically connect to a computer in anywhere between 5-15 seconds and at the upper end of it in say 30 seconds with the occasional computer taking closer to 60 seconds.
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